US consumers are wary of glitches on ecommerce websites

If retailers’ websites don’t work perfectly, there’s a good chance they’re losing customers, according to recent survey data. The survey, from digital strategies firm FullStory, found that 75% of consumers abandon an ecommerce website or app after encountering broken links or other glitches. 54% of those surveyed trust a company less when they experience an […] The post US consumers are wary of glitches on ecommerce websites appeared first on Digital Commerce 360.