The Shopper Speaks: The online customer experience should reign supreme

One of the most important jobs of any retailer online is maintaining the integrity of the customer experience. Each year, we look to online shoppers to tell retailers how they are performing, what features matter most and how they wish to communicate from a customer service perspective. Digital Commerce 360 coordinated with Bizrate Insights to […] The post The Shopper Speaks: The online customer experience should reign supreme appeared first on Digital Commerce 360.