The Shopper Speaks: Stores step up their game for holiday home stretch
It’s Dec. 19, and I just received an email from J.Crew that catches my attention. The message is crystal clear, and the retailer is taking a cue from social media. The subject line reads, “we’re making holiday shopping super easy in stores.” That includes finding stores, in-store appointments, services (alterations and locating sizes) and virtual […]
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