The Shopper Speaks: Retail execution and shopper interest fuel omnichannel initiatives

Omnichannel has forever changed during the pandemic, and for retailers and many shoppers, it is simply part of their shopping vernacular. Digital Commerce 360, in conjunction with Bizrate Insights, surveyed 1,132 online shoppers to gauge how their behavior had changed relative to omnichannel activities. We also examined how it has impacted physical store shopping and […] The post The Shopper Speaks: Retail execution and shopper interest fuel omnichannel initiatives appeared first on Digital Commerce 360.