The Shopper Speaks: A 2022 holiday post-mortem

I always advise reflecting on the prior holiday season. It sets the tone for the current year and ensures retailers make the necessary adjustments. To guide that reflection, Digital Commerce 360 and Bizrate Insights surveyed 1,023 online shoppers in January 2023. Once again, “more” begins with Amazon. The real story is often told by what […] The post The Shopper Speaks: A 2022 holiday post-mortem appeared first on Digital Commerce 360.