How smaller store-based retailers will reattract newly won customers during the holidays

At the height of the pandemic, shoppers bought more online and often picked up orders in-store or at curbside to minimize infection risk. Even retailers with just one store gained customers through omnichannel offerings like buy online, pick up in store (BOPIS). For this holiday season, they’re seeking to win repeat sales from their larger […] The post How smaller store-based retailers will reattract newly won customers during the holidays appeared first on Digital Commerce 360.