Online return rates dropped in 2022, according to NRF study

The rate of retail returns is expected to hold steady at $816 billion this year, according to a report from the National Retail Federation and Appriss Retail. Returns of items purchased online will be in line with those purchased from physical stores, the report said. According to the report, retailers can expect 17.9% of the […] The post Online return rates dropped in 2022, according to NRF study appeared first on Digital Commerce 360.