Distributors have mixed results meeting digital customer expectations

The last three years of a pandemic, supply chain disruption, high inflation and a tight labor market have taught successful distributors valuable lessons. The first lesson: The digital-first customer comes first. Second lesson: Digital customers are always right. The third lesson: The first two lessons are hard to get right unless distribution companies have the […] The post Distributors have mixed results meeting digital customer expectations appeared first on Digital Commerce 360.