Curbside pickups either wow or miss the mark

Senior consumer insights analyst Lauren Freedman puts curbside pickup to the test on Cyber Monday at 11 major retailers. Results from this real-world test show some retailers have a well-run operation, while others struggle when order volume is too great for limited staff. In our Digital Commerce 360 and Bizrate Insights pre-holiday survey of 1,088 […] The post Curbside pickups either wow or miss the mark appeared first on Digital Commerce 360.